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Gorilla

Amazon: A 217.6-Pound IaaS Gorilla

IaaS Vendor Selection: A Personal History

In my last business, we had to go through three hosting providers before we found one that was a good fit. At the outset, our needs were modest but specific and we finally chanced upon a provider that made sense for us. We didn’t have a formalized purchasing process (or the free cycles to put together an RFP) and it was a struggle for us to reconcile the incredible importance of hosting for our SaaS offering with the financial and temporal constraints faced by most small businesses. While we ultimately found ourselves with a hosting company whose offerings and culture aligned well with our needs, we never wanted to be complacent with regard to our selection. Was there something out there that performed better, cost less, or was still better suited to our requirements?

As our business evolved, so did our requirements. In particular, we would have spikes in computational workload that were unpredictable. Amazon, which to that point, was simply regarded as an online retail giant, launched a beta of a service called EC2, which offered some of their spare compute cycles in an on-demand way. We were quite happy with our hosting provider at this point. So while it didn’t make sense for us to swap out what we had, it made all the sense of the world for us to leverage EC2 and adopt a multi-provider strategy. Suffice to say that things went well enough for us that we happily participated in a case study: https://aws.amazon.com/solutions/case-studies/twistage/.

Roughly a decade after Amazon’s initial foray into IaaS (Infrastructure as a Service), the market for such services has experienced “hockey stick” growth. What was under a $3B global market as recently as 2010 now projects to come close to $25B in 2016.

IaaS Revenue Growth

Chart from: https://www.statista.com/statistics/203598/forecast-for-the-worldwide-public-cloud-services-market-for-iaas-until-2014/

Thus far, Amazon has held on to its first-mover advantage and remains the largest player in the IaaS space. But for all the press that they’ve received, the lion’s share of the market belongs to non-Amazon companies. It wasn’t too long ago that Microsoft promoted their cloud chief, Satya Nadella, into the CEO position. More recently, Urs Hölzle, Senior Vice President for Technical Infrastructure at Google, shared, “My goal is for us to talk about Google as a cloud company in 2020 because our revenue is bigger than the ads revenue and it’s a realistic possibility.” Considering Google generated $67.39 billion in ad revenue in 2015, that’s an extremely lofty ambition.

A Fragmented Market

The growth curve of cloud services as a category is so steep that it makes sense for companies to shoot for the stars. The other side effect of a large and fast-growing market is that new entrants enter the fray at a rapid pace. Add the combined IaaS market share (see the chart below) for the aforementioned companies — Amazon, Google, and Microsoft — and you’re still looking at coverage of less than 50% of the market. In fact, the most successful company offering an IaaS platform is “Other.” With apologies to Other Inc., the “Other” in the chart is not a company at all, but rather represents the combined market share of companies that weren’t fortunate enough to be named on that list.

IaaS Market Share

https://www.statista.com/statistics/478143/iaas-vendor-market-share-ranking-worldwide/

What’s right for your business? It may well be one of the market leaders. However, it might happen that the best fit for you is a company that you haven’t yet discovered. But how do you find them, much less evaluate them? That’s where we come in. We’ll let you explore the offerings of market leaders as well as discover hidden gems. And then we’ll provide the tools to evaluate these vendors side by side so you can make an informed decision about what’s best for your organization’s needs. We’re unbiased and driven by a single goal — to help you make the best buying decision you can.

(For those of you who are still confused by the title, please allow me to explain. Market leaders are sometimes called “800-pound gorillas.” With Amazon’s IaaS market share listed at 27.2% in the chart above, I simply took 27.2% of 800 pounds and voilà — a much smaller gorilla!)

Cloud

Kiss My aaS

Acronyms were so much easier in the late 20th century. When it came to “cloud stuff,” all anyone talked about were ASPs, or Application Service Providers. This caused some confusion because asp was also the extension that web sites running on the Microsoft stack used. Asp was (and is) the name used to refer to several species of venomous snakes, which while cool, probably didn’t add to any confusion. Then, as if bitten by an asp, the ASP acronym began to die. It was ultimately replaced by the term SaaS, or Software as a Service. It’s unclear whether the mixed case approach to the acronym that was the draw or if it was just plain convenient to have “as a Service” on the tail end of the expression, but SaaS took off and was ultimately responsible for the creation of a variety of derivative acronyms.

We’ll cover a variety of these acronyms, but place particular emphasis on the three that are most commonly used.

The Usual Suspects

SaaS (Software as a Service) is an application that is completely outsourced, i.e. the organization that is using it doesn’t own or deploy any hardware or software. Organizations that sign on to SaaS offerings simply consume the software, which is delivered as a service via the Internet. Inside a business, the end user is typically a business person.

Platform as a Service (PaaS) moves the responsibility for developing and managing both the application and its associated data from the cloud to the organization that is using it. Companies that want to offer SaaS products to customers may well use a PaaS offering to outsource the management of the physical servers, operating systems, network, etc. Web and application developers are the typical end users.

Infrastructure as a Service (IaaS) involves outsourcing the hardware resources (typically servers and network) while the software stack — from the operating system on up — is managed by the subscribing organization. IaaS is popular among organizations who want to exercise more control over the delivery of their product/service than they can get from PaaS. The IT department is typically the user here and they set up the IaaS to offer something closer to PaaS to their colleagues who are developers.

Those descriptions resulted in 191 words being written. Since a picture is worth a thousand words, the following image will be a bit more than 5.236 times as informative as what you just read.

Friends of the Usual Suspects

Since some companies operate under the misapprehension that adding “as a Service” to any product offering they have, there are a litany of other “as a Service” acronyms that have sprung to life. Rather than tackling each of them, we’ll provide a few more that you might come across with some frequency.

DBaaS (Database as a Service) is a cloud-based service wherein the service provider hosts and manages the data for the customer. Although SQL-based databases are most frequently offered as part of DBaaS offerings, there are providers of noSQL databases in the cloud as well. While the structure of the database (the data model) is left to the discretion of the application developers maintenance of the database, e.g. managing uptime, replication, failover, etc., falls under the purview of the service provider.

IDaaS (Identity as a Service) is an identity management and authentication infrastructure managed by a third-party service provider (an MSP or Managed Service Provider) that delivers its capabilities via a cloud service. IDaaS offerings include SSO (Single Sign On) administration, user management, and more.

While not exhaustive — new aaS acronyms seem to be created daily — the aforementioned services hopefully provide a solid foundation for you as get better acquainted with the growing array of cloud services. The underlying principle of leveraging services is the common thread that binds them. Delivery of these services from MSPs allows organizations to both get started and scale with unprecedented ease and with minimal to no CapEx. They have, and continue to, fundamentally change the way the connected world operates.